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Why Families Matter To Our Service Users

At Family Action we know that a stable and loving family life gives individuals the security they need to be able to flourish and fulfill their potential. 

We are also dedicated to involving our service users wherever possible. That’s why we asked them to tell us why family matters to them.

"Family matters because they are the most important people in your life. Family stick together and look after each other. Unlike your friends you can't choose your family, so look after them! No matter how it's structured, your family are important. It's really important for children, so that they grow up with a positive view on life." Lauren, young families service user
Smily mum and daughter copyright Helen Stone  
Young family copyright Family Action
“Family matters to me, because growing up I had lots of people around me. To me, family means togetherness, always having someone around to talk to or just company, knowing someone will be around at some time of the day, to be there for each other, to build each other up.

It’s important that you don’t feel alone or unsupported.

Family matters to me as it makes me feel safe to trust my family. Not everyone can be trusted, but I feel in a family there is someone there for anything." Payal, Newpin service user

“Family matters to me because they give you stability and a sense of belonging. They can define who you are; your identity. Family can also mean friendship; people you can confide in and turn to for support. A family is a friendship for life.” Katrina, adult mental health service user

 

Mum & 4 kids copyright Helen Stone

 

“Someone to share your emotions with and sometimes, no matter what you may be going through, your friends or family can make you laugh, then you feel happier… a problem shared is a problem halved.

Support and a smile or a hug can make you feel that you are not alone.”Terry, young carers' service user

Read more about service user participation.