Key Characteristics of Our Parental Mental Health Services

The service has been designed to meet the needs of families where parents have profound and enduring mental health difficulties.
The starting point is the families’ perception of their needs and the issues they want to address.
The service offered is, as far as possible, tailored to meet families’ needs and circumstances. It is flexible and holistic.
The service is available at times when other services often are not. For example, weekends, bank holidays, evening, early morning, bath time, bedtime, the school run.
Family Support Workers go into families’ homes to help with practical issues as well as providing emotional support.
The service improves family relationships by enabling parents and children to have a better understanding of each other’s needs.
The service helps parents to access and coordinate with other agencies and professionals, improving communication and relationships.
The service uses internationally validated clinical tools to measure the effects of intervention.