Deputy and Trustee Services

Deputy ServiceThe Court of Protection appoints Deputies to look after the finances and property of people with diminished mental capacity. The appointments are made under the Mental Capacity Act 2005; before the act came into force Deputies were known as Receivers. We currently have around 60 clients, which means we know most of them well and can provide an efficient and personal service. We have to make decisions in the best interests of the client.

Examples of powers we may be given are:

• dealing with day-to-day finances such as bank accounts, benefits, pensions, tax returns, rent and care home fees
• sale and purchase of property 
• investment of funds in stocks and shares.

 Trustee ServiceTrustees are appointed to look after a person’s money or property and the terms of their appointment are set out in a ‘Trust Deed’.  Currently we provide a service for two award schemes:  The Criminal Injuries Compensation Authority (CICA) and the Motor Insurance Bureau (MIB).   

The Deputy and Trustee Services TeamWe are based at the Family Action Central Office in North East London. You can contact us by phone, post or via the website.

Simon Lukes: Deputy and Trustee Services Manager
Monday, Tuesday and Friday

Caroline Ashall: Administrator
Monday to Friday

Karen Kisadha: Finance Officer
Tuesday, Thursday and Friday

Fiona MacGillivray: Head of Deputy and Trustee Services (named Deputy)
Oversees the running of this and other services

Jon Cooper: Visits and Care Advisor
Works off site

The office is staffed almost every day; we are closed for bank holidays and some other days usually during holiday periods.

We sometimes call on other experts to help with particular tasks, such as a benefits expert to help with more complex benefits cases.

If you would like more information please contact us.