Who we are

Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country.

We have been building stronger families since 1869, and today work with over 60,000 families through our 200 community-based services. Thousands more are supported with financial assistance through education and welfare grants programmes.

Our innovative services reach out to those in need, we strengthen families and communities, build skills and resilience and improve the life chances of children and adults.

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What we do


Volunteering has been at the heart of Family Action since we were established in 1869 by a group of volunteers dedicated to bringing positive change to the lives of vulnerable families.

150 years later, our volunteers are still changing lives. Whether they are meeting with a family or an individual face to face; taking calls from a parent in need of advice; or working behind the scenes to give vital administrative support to one of our frontline services or Head office teams, every one of our volunteers makes an impact and helps us achieve our aim of strengthening families and communities.

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