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The Domestic Abuse Healing and Empowerment Service offers counselling and pre- and post- therapy group work to survivors of Domestic Abuse in Safe Accommodation. Access to the service is via professional referral only (currently Stroud Beresford Women’s Refuge, GreenSquareAccord Limited (as the current Places of Safety provider) and Gloucestershire Domestic Abuse Support Service (GDASS).

The service also provides an open Helpline offering emotional telephone support for individuals in the Gloucestershire area.

HelpLine: Open to all

Call us on: 0300 222 5735

We offer emotional and listening support as well as practical information and guidance to any individual that has experienced Domestic Abuse, either personally or through it happening to someone they know, in the Gloucestershire area.

We can also help to signpost you to other relevant services. Please note that this isn’t a crisis line – you can find numbers for those in crises below.

Current opening times: Mondays – 11am-2pm, Tuesdays & Thursdays – 4.30pm-8pm. 


If the helpline is closed, help is available from the following national agencies:

  • The Survivors Trust – 0808 801 0818, open Monday to Thursday 10am-8pm, Friday 10am-4pm, Saturday 10am-12.30pm, Sunday 6pm-8pm
  • The Male Survivors Helpline – 0808 800 5005, Weekdays 9am-8pm, Weekends 10am-2pm
  • Rape Crisis – 0808 500 2222, open 24/7
  • Domestic Abuse Helpline -0808 2000 247, open 24/7