Listening Works
Phone, text and web chat support for care leavers aged 18-30, every evening 6-12.
Sadly, the Listening Works support line will no longer be in operation from September 1st. The service will remain open until Wednesday 31st August. If you require further information regarding the service closure or information about other support services, please discuss this with the Listening Works staff.
Fancy a chat? We’re listening! Open ears. Open minds. Open late.
If you’re a care leaver aged 18-30, we’re here for you. All evening. Every evening. So whether you’ve got something on your mind or you just fancy a friendly chat, we’d love to hear from you. You can call us, text us or start a web chat – whatever kind of listening works for you.
Our clued up on care experience volunteers can offer you:
- Someone to talk to – a listening ear, a friendly voice
- A chance to talk openly about whatever’s on your mind
- Time and space to think things through without pressure
- Signposting to useful resources if any specific problems come up
- Information about other support out there and how to get it
Give us a try today!
How to contact us
One of our clued up on care experience volunteers is looking forward to answering your call, text or web chat between 6pm and 12 midnight, every day. If you call during these hours and the line is busy, that’s only because all our volunteers are already talking to someone, so just leave us a message and we’ll get back to you in a flash.
Telephone: 0808 802 0222
Live web chat 
Text message: 07860 065 169
Opening times: 6pm – midnight* – 7 days a week
* You can actually call us any time and leave a message on our voicemail, asking for a call back from us when we’re open again.
When we’re closed
We know there might be times when you need some extra help. If you need to talk to someone urgently outside our opening hours, please text our crisis line to get in touch with a trained professional.
Text FAMILYACTION to 85258
Because we know that getting the support you need at the right time is important, our crisis messenger text service provides you with free 24/7 crisis support across the UK. This service is delivered by Family Action in partnership with Shout.
… and we’re here for your future.
Want to volunteer?
If you’d like to find out about volunteering for Listening Works, we’d love to hear from you. Please email Laura, our national volunteer co-ordinator, at [email protected] for details.
