The GDPR legislation provides you with a number of rights in relation to your personal data.
Right to Withdraw Consent
Where you have consented to our processing of your data, you have the right to withdraw that consent at any time. To do so, please contact dataprotection@family-action.org.uk or write to us using the details below.
Right to Access
You have a right to obtain copies of the information that we hold about you.
To request access to any data, please email dataprotection@family-action.org.uk or write to us at the address below explaining which data you require. In the interest of security, you will need to prove your identity before any information can be shared with you.
Under certain circumstances we may not be able to disclose all of the information you request, for example if it contains information about other people or there are legal reasons for us to withhold the data.
Right to Rectification
We would like to ensure that the data we hold about you is accurate and up-to-date.
If you believe the data we hold is inaccurate, please tell us in the first instance. However, you may also ask us formally to correct your data by emailing dataprotection@family-action.org.uk or writing to us at the below.
Right to Erasure or the Restriction of Processing
In certain circumstances you can ask us to remove your data from our systems by emailing dataprotection@family-action.org.uk or writing to us at the below address. If there is a legal reason for us to continue holding the data we will let you know, otherwise we will make efforts to comply with your request.
You may ask us to restrict our processing of your data if:
• We are using the data for marketing
• You believe that our processing of the data is unlawful
• You object to us using your data (pending investigation)
In these circumstances, we may continue to store your information, but will otherwise only process it with your consent or where we have a legal reason to do so.
Right to Complain
If you are concerned about the way we have processed your personal information, you have the right to complain to the Information Commissioners Officer (ICO). To do so please refer to the ICO website.