Volunteering with FamilyLine can make a huge difference to the lives of families. Being part of a family can often be difficult without emotional support and guidance there to help. Many family members feel confused by what information is available or struggle to access services close to home. FamilyLine tackles these issues in a new and innovative way by using a network of volunteers from across the country to support adult family members through telephone calls, emails and text messages.
Our FamilyLine Specialists support our FamilyLine Volunteers with the information and expertise they need in key areas (health, education, housing, social care, legal etc) to be able to help family members more effectively.
We need volunteers who have gained knowledge and skills through their working life experiences. Our FamilyLine Specialists are asked to provide email support and guidance to the service on an ad-hoc basis for approximately 2 hours per month.
We are committed to ensuring all our volunteers are provided with the support, supervision and training they need to feel confident.
For more information contact DPSS@family-action.org.uk
building stronger families
building brighter lives