Volunteering with our Digital Parent Support Service can make a huge difference to the lives of families. Being a parent or carer to a child or young person can often be difficult without emotional support and guidance there to help. Many parents feel confused by what information is available or struggle to access services close to home.
Our new Digital Parent Support Service tackles these issues in a new and innovative way by using a network of volunteers from across the country to support parents through telephone calls, email and text message. Our Virtual Counsellors provide 6-8 sessions of counselling and more in depth support to parents and carers referred to them by other service volunteers.
We need volunteers with a Level 3 or above counselling qualification with registration with a recognised body being desirable. We particularly welcome applicants aged over 50 who want to share and pass on their knowledge and experience. Volunteers are asked to commit to supporting parents and carers for a minimum of 2 hours per week through Family Action’s Digital Parent Support Service.
As a Virtual Counsellor you will:
We are committed to ensuring all our volunteer Virtual Counsellors are provided with the support, supervision and training they need to feel confident communicating with parents.
As part of your on-going training and support you will:
building stronger families
building brighter lives