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Family Action supports young carers in County Durham aged 5 to 18, as well as their families.

Our support

We provide a full Young Carer Needs Assessment and a bespoke support plan, depending on need. If a young person is found to require support from the service then our Young Carer Practitioners will work actively to reduce inappropriate caring roles and ensure caring is at a safe and healthy level.

Additional support could include:

  • Whole-family support to strengthen relationships
  • Support with problems at school or college
  • One-to-one targeted support
  • Targeted group work
  • Help with accessing services
  • Information and advice
  • Young Carers’ Forums – a place for young carers to share their views
  • Support to achieve the Young Carers’ Neighbourhood Charter

Please get in touch if you would like to discuss what the service can offer a young carer that you are concerned about, or if you would like to make a referral.

The Young Carers’ Neighbourhood Charter

The Charter aims to ensure Young Carers are identified and supported at the earliest opportunity and that there is no ‘wrong door’ for a child or young person with a caring responsibility. The Charter engages the local community to expand support and services for Young Carers across County Durham.

Those gaining Charter status showcase their commitment to supporting young carers in their community and working together to build on this commitment and provide additional help, support and signposting for young carers and their families – building a stronger neighbourhood for young carers.

Those wishing to gain Charter status are required to:

  • Undertake a self-assessment within their school, organisation or group
  • Introduce a policy for young carers within their school, organisation or group
  • Provide evidence against specific pledges of support that were developed with young carers

For a current list of the schools and organisations that have achieved Charter accreditation since 2013, click here. Please get in touch if you would like to achieve Charter accreditation for your school or organisation, or for more information about the project.

Useful links and resources

In 2018 The Bridge received support through an NHS England Community grant to create a short film highlighting work with young carers. You can view a short version of the film on the Family Action YouTube account

Visit Family Action’s Young Carers webpage to hear about the experiences of a young carer, and to find out about other Family Action Young Carers services.

Contact Details


Find us

Family Action c/o Butterwick Hospice
Woodhouse Lane
Bishop Auckland
County Durham DL14 6JU

Phone: 01913832520
Email: durhamyoungcarers@family-action.org.uk