Child Contact Services - Family Action

Family Action are no longer operating a Child Contact Service from 1^st April 2021.

For CAFCASS referrals for services run in Peterborough and Southend please contact Children’s Link and in Medway please contact Swanstaff.

For enquires about privately funded supported and supervised contact please contact the National Association of Child Contact Centres (NACCC)

Useful information

Getting It Right for Children Online course that helps separating parents put children first.

Take the course here.

Click relationships matter

Contact services – a young person’s guide

Download your free guide here

The Separated Parents Information Programme A one-off four hour course which helps parents understand separation from a child’s point of view and learn the fundamental principles of how to manage and reduce the impact of conflict on their children. Parents can refer themselves or are court-ordered to attend. You can find your local SPIP provider here.

Sorting out Separation An expert government-backed source of advice and online tools on a range of issues including financial and legal difficulties, parenting, health and housing. This can be found here.

The Parent Connection Run by the leading separation research charity One Plus One, this offers a free skills-based programme that complements the SPIP. It helps you work out what’s best for your children and manage conflict with your ex-partner. Cafcass advise parents to access the course before or after the programme.

There’s also a listening room where you can chat live online to trained mediators, a discussion forum and a list of local mediation organisations. Find it here.