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Our PAC-UK service is the largest independent adoption agency in the UK. With bases in London and Leeds PAC-UK has been reaching out to families and professionals from the Scottish borders to the south coast for over 30 years.

Entering adoption, Special Guardianship or another permanent placement is an important step forward in a child’s life. We understand that this is the beginning of a life-long journey, not just for the child, but also for the adoptive/permanent care family and the birth family left behind.

Our support extends to all these groups, and includes adults adopted as children who continue to find difficulties arising on their own life journey. We also offer advice to professionals working with these families in different contexts – in particular adoption social workers, school teachers and virtual school staff.

Our vision is that all those affected by adoption, Special Guardianship and other forms of permanent care are supported and enabled to live their lives to the full. The above video explains the work we do, and more information on PAC-UK services can be found on this page and the PAC-UK website.

Adopted Adult Support

Adoption is often considered a solely positive event that ensures a child grows up in a family, and at the same time allows the creation or extension of a family. However, years of experience have shown that adoption can be very challenging too, and for all parties involved. Adults who were adopted as children often find that they struggle with a range of specific issues for which they need support from counsellors who understand adoption. This is where PAC-UK can help.

The services that PAC-UK can offer may vary around the country. Our Advice Line will be able to help you look at what is available to you. Available services include:

  • Advice Line (020 7284 5879 or 0113 230 2100)
  • Face-to-Face Counselling
  • Telephone Counselling
  • Access to Adoption Records, Searching and Intermediary Service
  • Support Groups

Visit the Adopted Adult Support page on the PAC-UK website for more information.

Child & Family Service

PAC-UK’s Child & Family Service has extensive experience in all aspects of supporting families with adopted children or otherwise permanently placed children.

We have specific expertise in providing assessments and therapeutic interventions to families whose children experienced developmental trauma prior to their adoption/permanent placement. Available services include:

Visit the Child & Family Service page on the PAC-UK website for more information.

Education Service

PAC-UK’s Education Service offers a range of services to enable schools, parents and guardians and education and social care professionals to meet the needs of children who have experienced difficult starts in life. As an education provider you can use Pupil Premium Plus to purchase any of our specialist education services:

  • PAC-UK Education Service e-Learning
  • Training & Consultation for Education Providers
  • Commissioned Training Days
  • Therapeutic Services for Education Providers
  • Support for specific local authorities
  • Adoption-Friendly Schools Book & Toolkit
  • Education Advice Line
  • Education Resources

Visit the Education Service page on the PAC-UK website for more information.

First Family Service

Is your child no longer with you or is there a chance this may happen? Free advice and support for birth mothers, fathers and relatives.
Our First Family Service can:

  • Listen to your story and how you are feeling about your child’s adoption.
  • Explain the often confusing process of adoption and what that means for you and your child –now and in the future.
  • Help write a letterbox letter. Most people find the first one particularly difficult.
  • Help you to write a letter for your child for when they are older explaining what happened and how you feel about it.
  • Let you know how other parents like yourself feel. We run friendly support groups in some areas.
  • Look at the reasons your child was removed and what you can do to keep a future child if you want to.
  • Meet with you in a convenient place and discuss what is most helpful to you. What you say is confidential.

Visit the First Family Service page on the PAC-UK website for more information.

Peer Services

Adoptive parents seek different types of support at different times. But sometimes the only people who can really understand the challenges they face are other adoptive parents!

PAC-UK and Adoption UK’s Peer Services provide one-to-one family support, as well as training programmes – all delivered by qualified and experienced adoptive parents.

Visit the Peer Services page on the PAC-UK website for more information.

PAC-UK Training

Every year PAC-UK offers a comprehensive training programme focusing on adoption and permanent placement specific topics. Some of these workshops and seminars are for professionals only, and some are specifically for parents and carers. Public seminars and conferences are open to all parties affected by adoption and permanency, including professionals.

Visit the Training Service page on the PAC-UK website for more information.

Contact Details


Find us

PAC-UK London Office: Family Action Head Office, 34 Wharf Road, London, N1 7GR
Office: 020 7284 0555 Advice Line: 020 7284 5879

PAC-UK Leeds Office: Hollyshaw House, 2 Hollyshaw Lane, Leeds, West Yorkshire, LS15 7BD
Office: 0113 264 6837 Advice Line: 0113 230 2100

Website: www.pac-uk.org
Email: advice@pac-uk.org
Twitter: www.twitter.com/PACUKadoption
Facebook: www.facebook.com/PACUKAdoption
YouTube: www.youtube.com/PACAdoptionSupport