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Ealing I SAID! Service

The Ealing I SAID! Service (Impartial Support and Information on Disability and Special Educational Needs) provides free and confidential advice, information and support to parents, carers, children and young people aged up to 25.

Advice is free, impartial and confidential.

Download our impartiality policy.

Ealing ISAID

About us

We were previously known as ContinYou Ealing Parent Partnership service and supported parents and carers of children up to 19 with special educational needs with education queries. Following the changes connected with the Children and Families Act, we now support families of young people up to age 25 and can work directly with young people and support on issues relating to SEND and health or social care.

Who can we help?

We support parents/carers of children:

  • with any kind of additional need (learning, social, physical, medical etc)
    from ages 0 to 25
  • who live in Ealing Borough (even if their child goes to school elsewhere)

What can we help with?

  • Support at meetings (with school or local authority)
  • Assistance with paperwork
  • Explaining SEND procedures

Who are we?

Manjit Bhamra, Services Manager

Cate Maybury, Business Support Officer (Part-time)

Julie Leveque, Senior Caseworker

Anna Bhalla, Senior Caseworker (IS Support Temporary & Part-time)

Danielle Udogaranya, Caseworker

Sian Talbot, Caseworker (Temporary)

Contact details


Lido Centre

63 Mattock Lane, London W13 9LA

Helpline telephone number: 020 8280 2251

Our office is at the Lido Centre in West Ealing. If you’re a local, it used to be an old cinema. We’re in the same building as various other voluntary and community organisations, so on the day of your visit you may find yourself combining a visit to Contact a Family or Mencap with an appointment with us!

Get involved

Get involved: Ealing

Support group

What sort of group would you go to? What workshops would you like to see? Please let us know, so that we can involve you in forthcoming groups.


Feeding back your views

Your opinion matters!

After our first series of focus groups in 2011, we were able to feed back your views to the local authority about the SEN process.

In 2012, we arranged for parents to be involved in the EdComs focus group series, feeding back their views on improving specialist school provision in the borough.

In 2013, we put together parents’ views on the transport reform, resulting in it being redrafted by Ealing Council to be more accessible.

In 2014 we identified and supported families to be involved in Ealing’s consultation on the changes connected with the Children and Families Act.


Please let us know if you would be interested in joining future groups, by emailing us at



Lido Centre

63 Mattock Lane, London W13 9LA


Helpline telephone number: 020 8280 2251

Local support

I SAID: Local Support


We hope you’ll find the links below useful. All links open as a new window, taking you to the provider’s own website.


Ealing Help

For a range of information on the support available for parents/carers of children with SEN in Ealing, please visit Ealing Help. This site has been designed for the parents/carers of children with disabilities in the borough.


Family Information Service
This service provides relevant information on childcare and early years education, as well as other support services for children aged 0 to 19.


Ealing Carers’ Centre
This offers a support centre for carers.

Tel: 020 8840 1566


Ealing Mencap
Ealing Mencap represents the interests of people with learning disabilities and their carers within the London borough of Ealing. They are a voluntary organisation, which successfully combines committed volunteers and paid staff.


Log Cabin
This is an adventure playground aimed at children aged 4 to 15 with special needs, disabilities or in need. It also offers after-school club and holiday play schemes.