Skip navigation

Islington SENDias provide a SEND Advice line for parents and carers living in Islington staffed by IPSEA trained staff to provide high quality SEND advice at point of contact.

Advice line hours: Monday – Friday 9am to 5pm

Call: 0203 031 6651

Or email the advice line: [email protected]

We aim to respond to your enquiry within 2 working days



What we do

We provide Impartial Information, Advice and Support on Special Educational Needs and Disability, for parents/carers and children and young people aged up to 25, who live in the London Borough of Islington. We are open Monday to Friday, 9am to 5pm. We offer:

  • Advice, information and support on education, health and social care issues.
  • Support for parents/carers and children/young people to express their views and wishes
  • Support at meetings with schools and the Local Authority
  • Help to complete Special Educational Needs and Disability related paperwork.
  • Early disagreement resolution, including help with mediation and preparation for first-tier SEND Tribunal
  • Support around the Education Health Care plan process and Annual Reviews
  • Support with applying for disability related benefits
  • Access to clear information to parents/carers and young people about access to the Local Authority’s ‘Local Offer’, how it is used and its availability; Information on other organisations, groups or specialist services locally or nationally if further support is required


We run parent/carer coffee mornings and themed workshops.

2024 Timetable of Islington SENDias Parent/Carer Coffee Mornings at Lough Road Centre, Lough Road N7 8FF 

Friday, 19th January  10am – noon

Thursday, 22nd February  10am – noon

Friday, 22nd March  10am – noon

Thursday, 25th April  10am – noon

Thursday, 23rd May  10am – noon

Friday, 21st June  10am – noon

Thursday, 18th July  10am – noon

Everyone is welcome to come along, however please let us know by email or phone that you will be attending. Please note that these events are for parents/carers only and children cannot attend.


If you are aged 16 to 25, visit our young people’s area.

Who we are

  • Sarah Parker: SENDias Service Manager
  • Cora McLaughlin: SEND Case worker
  • Carolyn Halcrow: SEND Case worker
  • Lisa Kelleher: SEND Case Worker
  • Hester Cannon: SEND Case Worker and Young Person Engagement Lead

We aim to respond to your query within two working days. In the first instance we will aim to provide SEND information and advice via the advice line and where required offer a face to face case work appointment to support with form filling and/or meeting preparation.

Contact us

  • We have moved to our new office address is: Lough Road Centre, 61-71 Lough Road London. N7 8FF
  • Telephone: 0203 031 6651
  • Email: [email protected]
  • Find us on Facebook here

We’d love to hear your feedback. Please fill in our online survey so that we can continue to improve our service.

We welcome your feedback on the support we give families. Download our Islington SENDIAS Complaints Form

Information booklets

For parents and carers:

Further support, advice and SEND services for families in Islington


Islington Parent Carer Forum – Instagram contact details website: Islington Parent Carer Forum — Coming Soon

Islington Short Breaks – Find Your Islington | Short Breaks Offer


Islington CAMHS SEMH (social, emotional and mental health) Front Door service – Islington CAMHS: Social Emotional Mental Health Services (SEMH) | Waiting Room (

Occupational Therapy – Islington Additional Needs and Disability Service (IANDS) OT Drop-ins Mainstream Schools Occupational Therapy Support from the team (print version) (

Learning Disabilities –  Islington Learning Disabilities Partnership

Growing Hope for Speech Therapy and OT support – Growing Hope King’s Cross – Growing Hope 

Speech and Language Therapy – Help for families – Speech and Language UK: Changing young lives – Further information and adviceline to speak to a speech therapist.


Islington iMax (Money and Debt Advice) – Money and debt advice | Islington Council

Disability in Action Islington (support with advice, advocacy, housing) – Home | Disability Action in Islington | England (

Angel Shed (inclusive performing arts workshops) – Angel Shed Theatre Company – Home


Visit our Islington SENDIAS Useful Links and Downloads  page to view our leaflets, links to local support organisations, helplines etc.

Family Action’s  SEND information for parents and carers webpage offers useful information on topics as varied as money, health, leisure and education. You’ll also find a FAQs section and a list of national support organisations.

See the Council for Disabled Children website for video clips, focusing for instance on the EHCP Process and Person Centred Connection. 

Here is a short animation to show the support available to young people with SEND and their families.

Other useful videos:

Contact Helpline – Freephone: 0808 808 3555 (9.30am to 5pm, Monday to Friday, free from UK landlines and UK mobiles). Contact can give parents and carers with a disabled child aged 0 to 25 advice, information and support about any concern/question they might have. Listening Ear service for 1:1 telephone support Listening Ear (

FamilyLine is a free service available to support parents and carers manage the challenges of parenthood via telephone, text message and email. Whether it’s emotional support or practical advice on any aspect of parenting or broader family life, call: 0808 802 6666, text: 07537 404282 or email: [email protected].