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Islington SENDias provide a SEND Advice line for parents and carers living in Islington staffed by IPSEA trained staff to provide high quality SEND advice at point of contact.

Advice line hours: Monday – Friday 9am to 5pm

Call: 0203 031 6651

Or email the advice line: [email protected]

We aim to respond to your enquiry within 2 working days



What we do

We provide Impartial Information, Advice and Support on Special Educational Needs and Disability, for parents/carers and children and young people aged up to 25, who live in the London Borough of Islington. We are open Monday to Friday, 9am to 5pm. We offer:

  • Advice, information and support on education, health and social care issues.
  • Support for parents/carers and children/young people to express their views and wishes
  • Support at meetings with schools and the Local Authority
  • Help to complete Special Educational Needs and Disability related paperwork.
  • Early disagreement resolution, including help with mediation and preparation for first-tier SEND Tribunal
  • Support around the Education Health Care plan process and Annual Reviews
  • Support with applying for disability related benefits
  • Access to clear information to parents/carers and young people about access to the Local Authority’s ‘Local Offer’, how it is used and its availability; Information on other organisations, groups or specialist services locally or nationally if further support is required


We run parent/ carer coffee mornings and themed workshops.


Next Islington SENDias Parent/ Carer Coffee

Friday 14th July 10am to 12pm Lough Road Centre, Lough Road. N7 8FF


SENDias Tribunal Workshop for Parents and Carers

Wednesday 21st June 10am to 12pm Lough Road Centre, Lough Road. N7 8FF

Everyone is welcome to come along, however please let us know by email or phone that you will be attending. Please note that these events are for parents/carers only and children cannot attend.


If you are aged 16 to 25, visit our young people’s area.

Who we are

  • Sarah Parker: SENDias Service Manager
  • Cora McLaughlin: SEND Case worker
  • Carolyn Halcrow: SEND Case worker
  • Lisa Kelleher: SEND Case Worker

We aim to respond to your query within two working days. In the first instance we will aim to provide SEND information and advice via the advice line and where required offer a face to face case work appointment to support with form filling and/or meeting preparation.

Contact us

  • We have moved to our new office address is:Lough Road Centre, 61-71 Lough Road London. N7 8FF
  • Telephone: 0203 031 6651
  • Email: [email protected]
  • Find us on Facebook here

We’d love to hear your feedback. Please fill in our online survey so that we can continue to improve our service.

We welcome your feedback on the support we give families. Download our Islington SENDIAS Complaints Form

Information booklets

For parents and carers:

Further support and information

Visit our Islington SENDIAS Useful Links and Downloads  page to view our leaflets, links to local support organisations, helplines etc.

Family Action’s  SEND information for parents and carers webpage offers useful information on topics as varied as money, health, leisure and education. You’ll also find a FAQs section and a list of national support organisations.

See the Council for Disabled Children website for video clips, focusing for instance on the EHCP Process and Person Centred Connection. 

Here is a short animation to show the support available to young people with SEND and their families.

Other useful videos:

Contact Helpline – Freephone: 0808 808 3555 (9.30am to 5pm, Monday to Friday, free from UK landlines and UK mobiles). Contact can give parents and carers with a disabled child aged 0 to 25 advice, information and support about any concern/question they might have.

FamilyLine is a free service available to support parents and carers manage the challenges of parenthood via telephone, text message and email. Whether it’s emotional support or practical advice on any aspect of parenting or broader family life, call: 0808 802 6666, text: 07537 404282 or email: [email protected].