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Medway Special Educational Needs and Disabilities Information and Advice Support service (SENDIAS) provides a range of free and impartial help to parents/carers, children and young people.

What we offer

  • Free impartial and confidential information, advice and support in relation to education, health and social care
  • Support to express your views, wishes and feelings
  • Support at meetings with schools and the Local Authority
  • Help to complete SEND related paperwork
  • Supporting young people up to 25 in their own right
  • Signposting to other support services

Access our service

As a parent, carer or young person you can:

Telephone or email our service directly for free impartial and confidential information, advice and support with any matters relating to Special Educational Needs or Disability within Education, Health or Social Care.

As a professional you can:

With the Parent/Carer and/or Young Persons consent you can make a referral to us either by telephone or email. We are also happy to offer other professionals advice and support in matters relating to SEND.

Contact us

Family Action
5a New Road Avenue
Chatham ME4 6BB

Telephone: 01634 566 303 (answerphone messages will be responded to within 48 hours)

Email: medwaysendias@family-action.org.uk

Opening times: Monday-Friday 9.00-17.00

Download service leaflet

Further support

FamilyLine is a free service available to support parents and carers manage the challenges of parenthood via telephone, text message and email. Whether it’s emotional support or practical advice on any aspect of parenting or broader family life, call: 0808 802 6666, text: 07537 404282 or email: familyline@family-action.org.uk Operational hours 6pm to 10pm Mon – Fri / 10am to 1pm Sat – Sun.