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Staffordshire Family Support and Outreach Service serves the Staffordshire Moorlands, Newcastle under Lyme, Stafford, Cannock Chase and South Staffordshire districts.

We provide emotional, practical and financial support to help children, young people and their families, through a programme of:

  • Referral Based Family Support
  • Targeted Outreach Visits
  • Support to access community support, groups, universal offers and entitlements.

Building strong relationships with families is important to us – in family hubs, in the community and within the family home. We strive to promote stable, positive family networks in which all family members can thrive.

Referral-based Family Support

Our referral-based family support service offers early help to families to prevent issues from escalating and, equips your family with the skills they need to achieve and sustain positive outcomes. Support workers carry out  targeted outreach visits, focusing on families with young children who might benefit from information, advice, guidance and signposting into what already exists in your area.

Family Outreach

Family Outreach is about working in the community, with families from all backgrounds, and providing a helping hand with life’s difficulties. We offer both proactive and reactive support, and empower families to support themselves.


Our volunteers provide direct support to families using our service, identifying peer groups local to you and helping you get the best from resources and support with the community. We aim to build meaningful relationships with children, young people and families and empower them.

For further information on our volunteering opportunities, please visit the Family Action Vacancies webpage.