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Wakefield Early Support, Advice, Information and Liaison (WESAIL) service provides a free, confidential and impartial support to children and young people with Special Educational Needs and Disabilities (SEND), and their parents and carers.

WESAIL provide information, advice, support and signposting according to need by either by telephone or where needed on an individual or targeted basis or through events and workshops. We aim to provide easy-to-understand information to raise awareness of the options available to those using our service, and support people in making informed decisions about these options.

How it works

The service offers guidance and support to children and young people under the age of 25 and their parents and carers through a range of channels, including phone, email, website, social media, and face-to-face interaction at our office and community outreach centres.


We offer information and guidance about:

  • The law on special educational needs and disability
  • Education, health and care plans and the procedures surrounding them
  • Personalisation and personal budgets
  • The Local Offer –  sharing information  about the services, activities and support available in the local Wakefield area
  • Managing mediation, tribunals, appeals, exclusions and complaints
  • SEND support in early years provision, mainstream schools and post-16 institutions
  • Local provision in mainstream, resourced mainstream and special schools
  • Where to go for additional support locally or nationally
  • What to do when things go wrong

We collaborate with parents, carers and young people to co-produce our resources. We also provide volunteering opportunities for those looking to increase their involvement with the service.

To discuss current volunteering and co-production opportunities drop us a line via telephone or email.

Get In Touch

You can contact Wakefield WESAIL SENDIASS Monday to Friday, between 9:00am and 5:00pm.

  • Phone: 01924 965588
  • Email: [email protected]
  • Find us on Facebook
  • Address: Family Action WESAIL, Suite 6, Orion Office Express, Benton Office Park, 5 Bennett Avenue, Horbury
    WF4 5RA

Useful Information

Family Action’s SEND information for parents and carers webpage offers useful information on topics as varied as money, health, leisure and education. You’ll also find a FAQs section and a list of national support organisations.