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We support children and young people (aged 5-25) parents and carers who are waiting for or undergoing a neurodevelopmental assessment, or where there has been a diagnosis of ASD or other neurodevelopment disorders (NDD).

We serve families who are registered with a GP in the West Suffolk Clinical Commissioning Group and geographical areas of Forest Heath, Bury St Edmunds Town and Bury St Edmunds Rural.

What does the service provide?

We offer:

  • 1:1 family support by giving advice and guidance, emotional containment
  • NDD specific courses
  • peer support groups
  • a range of bespoke workshops covering issues raised by parents and carers.
  • coffee and chat groups
  • advice and support through Family Line, Family Action’s national helpline open Monday to Friday 9am – 9pm

Parents and carers can also enroll in either of the following courses:

  • Plan Bee Course – A three-week course to help parents understand their children or young people with neuro-diverse conditions.
  • Teen Life – A programme which supports parents and carers of children aged 10-16 with a diagnosis of autism.

How can I get involved?

Volunteers are vital to our work, they share their personal experiences and provide general support to the families who use our services. You will be able to participate in our coffee & chat sessions, peer support groups and workshops; all of which provide support and advice to families who often feel isolated and overwhelmed when caring for a young person with additional needs.

If you’re keen to make a difference, take a look at our current volunteer opportunities or get in touch with us directly.

Get In Touch

Our service is open Monday to Friday 9am to 5pm.

To contact the West Suffolk NDD Support Service team:

Email: [email protected]

Telephone: 01284 636655