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Our Strategy: Stronger than Ever

Our new Stronger Than Ever at 150 strategy sets out a route map for Family Action for the next steps on our journey as an organisation. The new strategy will build on our successes to date and take us to our 150th Anniversary in 2019 and beyond.

Download our Stronger Than Ever at 150 strategy 2016-2019

We believe that with the right practical, emotional and financial help in place most vulnerable people can find the strength to overcome their difficulties, no matter how complex. We actively seek to work with people experiencing disadvantage or social isolation because their need is greatest.  We are proud of our reputation for innovation and impact.

Our Stronger than Ever Vision

Our vision is that everyone who comes to us will receive the help they need to tackle their problems, whether they are experiencing poverty, disadvantage or social isolation. By giving the most vulnerable people in local communities a voice, we will challenge politicians, society’s leaders and ourselves to take responsibility and recognise the real-life experiences of those in need of support.

Our Stronger than Ever Mission

Our mission is to provide services and financial support which will strengthen and improve the life chances of those who are poor, disadvantaged or socially isolated. We believe in the strengths within families and our approach to support which can achieve maximum impact. We seek to empower everyone we work with and ensure they are listened to, helping them look forward to the future and not be defined by their past.

Our Stronger than Ever Values and Behaviours

We aim to achieve Family Action’s ambitions, and much more, by embracing our values and behaviours in our work, as well as in our professional relationships with colleagues, partners and those who use our services. We do this by always:

  • Being people focused
  • Reflecting a ‘can do’ approach
  • Striving for excellence in everything we do
  • Having mutual respect for everyone we work with, work for and support through our services