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Opportunities to volunteer at Family Action are numerous and diverse.


We have had volunteers at the centre of what we do since we were established in 1869, run solely by volunteers. We believe that by using the expertise of a wide range of volunteers from across a variety of sectors, we are able to be more effective and resourceful. We place a lot of value on our volunteers and provide a fulfilling and positive experience in return. Volunteers currently support the infrastructure of Family Action in many ways, including:

  • Volunteering on our Trustee Board, providing invaluable advice and guidance on how Family Action should be governed and planning the strategic direction of the charity
  • Volunteering as a Perinatal Volunteer Befriender, providing a lifeline to a mother experiencing a mental health issue during the first year of her child’s life
  • Volunteering within our services  to provide an array of support including administrative help, providing an extra pair of hands at group sessions, mentoring people we’re working with and where qualified, providing counselling and family support
  • Volunteering at our Head Office to support with marketing, fundraising, finance etc.

As well as this, we work with companies to provide staff with an opportunity to volunteer at a range of our services and take on a large number of Social Work students every year, providing valuable experience to contribute towards gaining their qualifications. We are proud to have provided volunteering opportunities for a large number of service users over the years, offering valuable experience to re-enter employment. In return, by inviting service users to volunteer for Family Action, we are able to gain an insight on the services we deliver and how we can improve them for future service users. We ensure that all of our volunteer are DBS checked and receive the training and support they need to volunteer safely. If you are interested in volunteering for Family Action, please contact your local Family Action office and ask to speak to the Project Manager, or take a look at our current volunteering opportunities.

Clare's story - a Family Action Perinatal volunteer

The question is….

Why am I perinatal volunteer?


And the answer to that is because I’ve experienced some of the ups and downs that our mums and dads are experiencing in our community today.

Here is a quick story about me….

I am 43 years old and married with two children aged 12 and 6.

I worked in the health authority for 20 years. On the front line, on hospital wards caring for people with various illnesses and injuries and I always took great pride in my work and for most the time, I thoroughly enjoyed it.

About 14 years ago I was diagnosed with Polycystic Ovarian Syndrome (PCOS) which goes hand in hand with difficulty to conceive and depression.

After a few years of treatment and IVF I gave birth to a beautiful son, and then six years later after a miscarriage and more treatment on the NHS I gave birth to my second beautiful son.

During my pregnancies, I was extremely poorly. My husband worked away during the week and I had very little support from family, so looking back it wasn’t the best time for me but I was still very excited and positive about becoming a mum.

Neither labour was great and I had to be induced a month early with both boys.

Being a mum is great most of the time but as soon as your child is born, there are many obstacles and fences to jump.

Three years ago my family and I became financially secure, so I left the NHS to look after my sons Now both boys are in full time school and I feel I’m wanting to give my time and help women out in the community who are struggling with post-natal depression, or who just need a little help and compassion to care for them and their babies.

I am very passionate about being a perinatal volunteer and I’m very thankful for being given the opportunity to get involved with this scheme: it really is needed out there.

Ok, every single day to new mums and dads can be a challenge.

I have worked since leaving school, I love to work hard but when I look back physically and mentally the hardest job is being a parent. So I’m very passionate about my role as a perinatal volunteer, giving my knowledge, experience, understanding and most of all my time to those wonderful mums, dads and families who are struggling.

Remember the song ‘children are our future’? Well they certainly are. So for those mums and dads and families who are struggling we need to be there for them. To support them, listen to them and most of all…care for them. THAT IS WHY I TRULY BELIEVE IN THE ROLE OF THE PERINATAL BEFRIENDER.