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Demonstrating our Impact

It’s vital that we measure the impact we have. It ensures we effectively assess not only the value of our support, but the difference it makes to people’s lives. More than just counting numbers, impact is the long-term contribution we can make to:

  • The lives of services users
  • The communities they live in
  • Reducing the need for further care and support in the future

We can evidence significant impact across our four specialist service areas – Early Years, Children and Families, Adult Mental Health and Wellbeing and Grants.


Our most recent impact report focuses on understanding how our services have had a positive effect on the lives of the children, young people and families we support.

Family Action Impact Report issue 3


The second impact report we commissioned highlights how we use the Theory of Change to demonstrate how our activities contribute to outcomes which, in turn, help us achieve our final goal.

Family Action Impact Report issue 2


Our 2014 inaugural Impact Report focused on a successful service from each of our areas of work.

Family Action Impact Report issue 1


Our services are innovative, and by focusing on interventions that improve outcomes in these areas, we can have a positive effect on the lives of services users, on those who commission our services, and on those who create policy and influence change. We conduct in house and external evaluations and all our up-to-date reports can be found here:

Improving Futures: Family Support Services, Haringey and Southend

Funded by the Big Lottery Fund. The services offer holistic support for families with a child up to the age of 10.

Improving Futures Executive Summary

Improving Futures Final Report 2017


Parents, Children and Change Pilot Project in partnership with Family Links

Supporting families in a community setting to recognise, adapt to and cope with life changes through a single, well structured session of family support.

Parents, Children and Change Pilot Evaluation Executive Summary

Parents, Children and Change Pilot Evaluation Report


Our Wellfamily Service

WellFamily Evaluation Summary

WellFamily Evaluation Executive Summary

WellFamily Evaluation


Our Perinatal Service

Perinatal Support Service Outcome Triangle

Southwark Perinatal Support Project Evaluation 2009

Perinatal Support Project Evaluation 2012 Professor Jane Barlow

Pro Bono Economics Economic Assessment of the Perinatal Support Service 2014


Our Family Star

Outcomes Star in Practice

Family Star Evaluation Summary Report

Family Star Evaluation


Our Young Carers Service

Kensington and Chelsea Young Carers Evaluation 2011


Our ESCAPE Allotment Service

Friends of Swaffham Orchard Project Evaluation 2016

ESCAPE SROI Assured Report


Our Building Bridges Service

Building Bridges for Young People Evaulation

Building Bridges Evaluation Summary

Early Intervention Grasping the Nettle Full Report