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What we do

We are working closely with Medway council to deliver the Medway Small Steps Pilot Service. The service will work in line with the Local Authority’s Vision for Medway Children and Young People, to ensure they are Thriving, Healthy and Learning Well.

The aims of the Service are to:

  • Improve mental health and wellbeing of families
  • Increase self-confidence within families
  • Reduce social isolation for the family
  • Promote smooth transitions between Education settings
  • Increase families’ knowledge and understanding around Autism and ADHD
  • Promote positive parenting and experiences for the Family
  • Provide information and understanding to support families in developing positive coping strategies

How it works

We offer support to families to enable them to get the right advice and direction from the beginning. We work closely with Health professionals, education settings, and the local authority to enhance what is available to families. The Service offers information workshops, specialised parenting groups, and can provide parents with a Project Worker or a Volunteer Befriender who will offer home visits and 1:1 support within the family home.

Referral Criteria:

  • The child is aged between 0-19
  • The child does or does not yet have a diagnosis of Autism/ADHD
  • Concerning Behaviour pathway started or thinking of starting
  • Professionals or families can self-refer for home visiting support, Befriender support, parent/carer support groups, Information Workshops, Groups, and Parenting Programmes.
  • Parental consent

How you can help

Volunteering Opportunities

We invite inquiries from anyone interested in training as a Volunteer Befriender for the service. Volunteer Befrienders can support families to access social activities, attend medical appointments and offer a listening ear.

Contact Details


Find us

5a, New Road Avenue

Chatham

Kent

ME4 6BB

Email: MedwaySmallSteps@family-action.org.uk

Tel: 016 3491 3219

Opening times

9am-5pm Monday–Friday