Family Support Services
Empowering families to reach their full potential
A strong, stable and loving family network provides a foundation for all family members to flourish and fulfil their potential.
However, many families will face difficulties at some time and some have multiple complex needs.
We know that these families often have poor outcomes in health, social interaction and educational attainment. The multiple needs are often accompanied by greater involvement of costly state interventions such as child protection, children in care, educational support and NHS mental health support.
Our Family Support Services offer a whole family approach.
They are professional, home-based services designed to meet the needs of families with multiple, complex needs.
We work with families dealing with mental health problems, difficulties with parenting or with their own relationship, domestic abuse, children with behavioural difficulties, problems engaging in education, emotional or physical welfare issues, supporting older members of the family, and financial and material hardship. Our work is based on the principle of empowerment, working with families, supporting them into universal services until they are able to manage without support.
Our Birth Parents Support Services use a volunteer befriender model to support parents following a decision by the local authority for their children to be adopted out of the family.
We also deliver a large number of Troubled Families Services across the country and our Building Bridges Service supports parents with mental health and other chronic health difficulties.
Our aim is to strengthen families and communities by building skills and resilience, preventing family breakdown and children entering into care, and improving outcomes for children, their parents and other members of the family.
An independent evaluation showed that Family Action’s Family Support Services have reduced:
Families working with our services generally made a median progress of 2 points on the Family Star, moving from:
Trying: where families recognise that it is up to them to improve things for their children. They are trying new things but may feel tentative and give up quickly.
Finding what works: where families are learning what works and what doesn’t with their children and are managing to be reasonably consistent.
A C4EO analysis showed that Family Action’s Family Support Services have:
With an average unit cost of £3,500 per family, our Family Support services reduce costs to commissioners.