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“Just want to say what a brilliant service you are. You have and continue to help us so
much. Don't know what we'd do without you! Thank-you”

Parent – Family Action Ealing ISAID Information, Advice and Support Service

Our special educational needs and disabilities (SEND) services provide a range of information advice and support to children, young people up to the age of 25 and their families. Our special educational needs and disabilities information, advice and support (SENDIAS) services and Autism spectrum disorder (ASD) services work closely with everyone involved to ensure the best standard of support.

A child or a young person has a learning difficulty or disability if he or she:

  • has a significantly greater difficulty in learning than the majority of others of the same age, or
  • has a disability which prevents or hinders him or her from making use of facilities of a kind generally provided for others of the same age in mainstream schools or mainstream post-16 institutions

Find out below how our services could support you locally or browse our SEND information for parents.

Our approach

Our services are holistic in the way they engage with and support families, and are highly responsive to their needs.  Family Action is committed to supporting the child or young person as well as their parents or carers to access services and support to enable both to realise their full potential.

“Just want to say what a brilliant service you are. You have and continue to help us so
much. Don't know what we'd do without you! Thank-you”

Parent – Family Action Ealing ISAID Information, Advice and Support Service

Our services

We provide a range of support for families of children with SEND across the country. Find a service local to you below or search for other services in your area.

SENDIAS services (Special educational needs and disabilities information, advice and support)

Solihull SENDIAS

Islington SENDIAS

Harrow SENDIAS

Ealing SENDIAS

Medway SENDIAS

ASD services (Austism spectrum disorder)

ADHD Sheffield

Our impact

Family Action is a leading organisation in the use of a suite of Outcomes Stars, particularly the Family Star. We also use My Star and Teen Star to capture children’s experience of the changes they are experiencing during our intervention. To measure impact, families’ journeys are tracked from referral stage all they way through our engagement with them.

We work in accordance with NPPN Minimum Standards and always aim to achieve Best or Good Practice. With regard to our Information, Advice and Support Services, activity and outcomes are monitored by our Information, Advice and Support Services Management Group (SMG).

In your area

We deliver services across the country. Search for a service local to you.
Find us

Contact us

For more information about Family Action please contact us on

Email: info@family-action.org.uk
Telephone: 020 7254 6251