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Solihull SEND (Special Educational Needs and Disability) Information, Advice and Support Service

Solihull SEND Information, Advice and Support Service aims to:

  • provide information, advice and support to children and young people up to the age of 25 with SEND
  • provide information, advice and support to the parents of children and young people up to the age of 25 with SEND
  • provide impartial advice about matters relating to special educational needs or disabilities, including matters relating to health and social care
  • offer support to parents and children and young people with SEND in participating in decisions made about the child/young person’s education, health and social care.

We are based at Sans Souci, Tanworth Lane, Shirley, Solihull B90 4DD.

We are currently recruiting the following volunteers for the service:

  • Volunteer IT and Publicity Officer
  • Volunteer Young People’s Champion
  • Volunteer Workshop Facilitator
  • SENDIASS Officer Volunteer

Please visit our volunteering page for more information and to apply.

Service Vision

The vision for the service is that children and young people with SEND, and their parents/carers, will be more aware of their entitlements, the options available and will be able to make informed decisions.  Information, advice and support for children and young people with SEND and their parents/carers will be impartial, free to access, accurate, confidential, comprehensive and easily accessible/understandable.

What we do

We provide information and advice about:

  • the law on special educational needs and disability
  • statements of education, health and care plans and procedures
  • personalisation and personal budgets
  • the Local Offer – this gives information about Solihull services for young people and parents (see www.socialsolihull.org.uk/localoffer)
  • managing mediation, appeals to the first-tier tribunal (SEN and disability), exclusions and complaints
  • SEND support in early years provision, mainstream schools and post-16 institutions
  • local provision in mainstream, resourced mainstream and special schools
  • applying information to your own situation
  • where to go for additional support locally or nationally, including voluntary services
  • what to do when things go wrong.

We support children and young people with SEND and their parents and carers in a variety of ways and can support you with:

  • signposting to appropriate alternative and additional sources of advice, information and support locally or nationally
  • individual casework and representation, including arranging and attending meetings, contributing to assessments and reviews, and supporting participation in decisions about outcomes for children and young people
  • writing and responding to letters and reports, and support with EHC plans
  • help when things go wrong, including supporting children, young people and parents in arranging or attending early disagreement resolution meetings and in managing mediation, appeals to first-tier tribunal (SEN and Disability), exclusions and complaints on matters related to SEN and Disability and making children, young people and parents aware of the local authority’s and CCG’s services for resolving disagreements and for mediation, and on the routes of appeal and complaint on matters related to SEN and Disability
  • advice through individual casework and through work with parent carer support groups, local SEND youth forums or groups, training events and schools/colleges.

Contact us

For more information about the service: