Skip navigation

Volunteer stories

Lee’s story: My mentoring experience with Friendship Works

10-year-old Issac struggled to make friends at school and often felt isolated and alone. He and his mum came to…

Gemma’s story: the difference our FOOD Clubs make

Among the many items available for parents at our Peterborough FOOD club is a set of shapes used for making…

James’ story: how volunteering keeps me in touch with my community

One Family Action volunteer explains why he thinks more men should get involved and explains how doing so has improved…

Dianne’s story: how my volunteering is making a real difference

Family Support Volunteer Dianne shares what she finds so rewarding about helping families through struggling times. Our volunteers have one…

Thanking our amazing volunteers this National Volunteers’ Week

Family Action couldn’t do what we do without our incredible volunteers. This National Volunteers’ Week, we want to say a…

Will’s Story: Gardening at the Escape Project is helping me manage stress

It’s currently national stress awareness month, which is a good excuse for us all to discuss how to manage our…

Rakesh’s story: Enthusiastic about volunteering… and food!

Our Family Action FOOD Clubs are more than just a means to ensure families can access quality food at a discount…

Fiona’s story: volunteering with FamilyLine

Our FamilyLine service offers the opportunity for callers to receive emotional and practical support, and we’re used to hearing about the positive…

Celebrating World Food Day with our FOOD Clubs

Today it’s World Food Day, which offers us the chance to celebrate its theme of “food heroes”, who are helping…

Mick’s story: my mental health journey

Our service, BAND has been supporting people with experience of a mental health condition for over 30 years. One man, Mick, has…

Siobhaun’s story: my journey from volunteering to employment

Flourishing Babies, Perinatal Support Worker, Siobhaun shares how her volunteer experience led her to the role, and how rewarding she’s…

Amy’s story: volunteering as a mentor with Friendship Works at Christmas

Amy began volunteering with Family Action in the run up to last Christmas with our mentoring service Friendship Works. At…

Gabrielle’s story: the difference I make as a mentor

Gabrielle is a volunteer mentor with our Friendship Works service. She writes about how her friendship with Crocell, her mentee,…

Crocell’s story: how having a friend and mentor helped me

Crocell, 16, writes about his friendship with his volunteer mentor, Gabrielle. Crocell was referred to our Friendship Works service in…

Sarah-Louise’s Story: what mentoring means this National Mentoring Day

For National Mentoring Day on 27th October, Sarah-Louise, a volunteer mentor with our Friendship Works service, reflected on what mentoring…

Charlie Story: Volunteering in the 21st century

We hear from Charlie, a Volunteer Befriender with our National Parent Support Service discussing why she volunteers her time and…

Joshua’s story: A child in need of a mentor

Our London mentoring service, Friendship Works currently has 48 children in Lambeth and other London boroughs who are waiting for…

Rawa’s story: volunteering from home with FamilyLine

Volunteer, Rawa shares why she chose to volunteer with Family Action and our new Digital Parent Support service and explains…